STORET/WQX: Helpdesk
STORET/ WQX Helpdesk
To access the helpdesk, contact us at STORET@epa.gov or call at 1-800-424-9067
Data submittal to the WQX/STORET warehouse is a multistep process. This is an informational page detailing who to contact for support regarding issues with the WQX/STORET data flow.
STORET conceptual Diagram Organizations, tribes and government entities have a variety of options
available to them in submitting and accessing chemical, physical, biological,
habitat data, and their associated metadata. I received the error message "Unauthorized Access. User "node@dep.state.franklin.us"
has not been granted access to the "Franklin_WQX" organization. Please Contact STORET/WQX
Support for assistance." Please contact the STORET helpdesk at STORET@epa.gov
and provide a description of the issue. I received the error message "Invalid NAAS User ID "Guillen@Franklin.gov".
If you believe this should be valid, contact STORET/WQX Support to confirm that your
User ID has been set up in the WQX System. Additionally, your Organization may need
to be set up."
Please contact the STORET helpdesk at STORET@epa.gov. For issues with your NAAS ID or password contact the Node helpdesk at
1-877-827-0260 or email nodehelpdesk@epacdx.net. For more frequently asked questions please see the
FAQ page. Can't find what you are looking for on the site?
see the sitemap.
(Click anywhere on the diagram to see it enlarged)
Where to Direct General Node /Node Client Questions
To download STORET data Click Here Data Download (For assistance please contact the STORET helpdesk at
STORET@epa.gov).
To access MyWATERS Mapper Click Here MyWATERS, or to access EnviroMapper for Water Click Here EnviroMapper.
For additional resources and related information, visit the Useful Internet Links section by clicking here
Useful Internet Links.
For more information on Tools/ Web Services that other data partners or EPA have created,
Click Here Tools/Web Services.