Powerpoint Conversion Help
If you are experiencing problems with Powerpoint Conversion to Slide or PDF, please review the following.


Powerpoint Conversion
I uploaded the slide deck, but I don't see my slides in Presentation Manager or the Event Console



I uploaded the slide deck, but I don't see my slides in Presentation Manager or the Event Console
Please ensure that your PowerPoint deck does not contain the following:

  • More than one Master Slide (View > Master > Slide Master)

  • Slide Animations:
    For each slide, go to the menu item for Slide Show > Custom Animation > Order and Timings - any entries in this box indicate animations are active.
    To remove animations, save your PowerPoint as a PowerPoint 4.0 file, then re-open it and save it to your default PowerPoint format, and re-upload this file.

  • Slide Transitions:
    Please remove Slide Transitions (Slide Show > Slide Transitions... > No Transition > Apply To All), save your PowerPoint file, and re-upload this file.

  • Custom Page Setup:
    (Recommended Setup: File > Page Setup... > On-screen Show). Re-upload after changing the Page Setup.

  • Password Protection (Available in PowerPoint 2002 onwards):
    Please Disable Password Protection (Tools Menu > Options > Edit Tab > Check ‘Password Protection’ under ‘Disable New Features’ section


  • If you continue to have problems with your slide deck, please contact wcc.support@on24.com, or your event manager for further information.