Event Help Guide > Minimum Requirements
The following requirements may exceed your current system configuration however, these specifications
are recommended in order to provide an optimal experience listening to/and or viewing events powered by ON24.


Hardware and Operating System Configurations
• 200 MHz or faster
• 64 MB RAM minimum/128 MB recommended
• 16 bit sound card
• 65,000 (16 bit) color video display card
• Windows 2000/Windows XP (or)
• Apple Mac OS X 10.3

If you are using one of the following operating systems: Windows 95, Unix or a Mac, you may experience difficulty in viewing and/or listening to the event.


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Media Players
In order to access the event, you must have one of the following streaming media players and versions installed on your computer:

• Microsoft Windows Player 9 (Windows-only)
• RealPlayer 10 (Mac & Windows) and RealOne (Windows-only)

Click on the icon below to download the appropriate media player.

               

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Internet Browsers
In order to access the event, you must have either Microsoft Internet Explorer 6.0 or Netscape 7.1 browser for Windows operating systems. For accessing events via Mac operating systems you must have Mozilla Firefox 1.0.4.

To determine the version installed on your computer, complete the following steps:

  1. Open the browser.
  2. Click the Help menu.
  3. Click About.
  4. Close the About window.

You can download a newer version of each browser by clicking on the icons below.

                       

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Internet Connection
Before you access the event, you should ensure that your browser is configured to stream media. You will need a minimum Internet connection of 28.8Kbps, a 56Kbps connection is recommended.

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Cookies and JavaScript
In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator or reference the help links located on the registration page.

To enable cookies support when using Internet Explorer 6.0, complete the following steps:

  1. Run Internet Explorer
  2. Click on "Tools" on the menu at the top
  3. Click on "Internet Options"
  4. Click on the "Privacy" tab
  5. Click on the "Advanced" button
  6. Select "Override automatic cookie handling"
  7. Select "Always allow session cookies"

To enable cookies support when using Mozilla Firefox 1.0.4, complete the following steps:

  1. Run Firefox
  2. Click on "Tools" on the menu at the top
  3. Click on "Options"
  4. Click on the "Privacy" icon on the left column
  5. Click on "Cookies"
  6. Select "Allow sites to set cookies"
  7. Click "OK"

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Java Virtual Machine
If you are viewing a non-streaming version of an event or webconference, you may need to download the latest Java Virtual Machine. Go to http://java.com/en/index.jsp to download the latest Java Virtual Machine.

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