Presentation Manager Help Guide
If you are experiencing problems with Presentation Manager, please review the following minimum requirements and frequently asked questions.


Minimum Requirements
Test Your System
Hardware and Operating System Configurations
Internet Browsers
Internet Connection
Cookies and JavaScript
Java Virtual Machine



Hardware and Operating System Configurations
• 750 MHz or faster CPU
• 128 MB RAM minimum
• 65,000 (16 bit) color video display card
• 1024x768 minimum screen resolution
• Windows 2000/Windows XP

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Internet Browsers
In order to access Presentation Manager, you must have Microsoft Internet Explorer 6 or later browser for Windows operating systems. A 128-bit browser cipher strength is also required.

To determine the Internet Explorer version installed on your computer, complete the following steps:

  1. Open the browser.
  2. Click the Help menu.
  3. Click About Internet Explorer.
    The Internet Explorer Help screen opens and displays version information as well as cipher strength.
  4. Close the Internet Explorer Help screen.

You can download a newer version of Internet Explorer by clicking the icon below.

      

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Internet Connection
You will need a minimum Internet connection of 128Kbps or faster.

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Cookies and JavaScript
Your browser must have JavaScript enabled and is be able to accept cookies. If your browser currently does not have cookies or JavaScript enabled, contact your network administrator for assistance or refer on the information below.

To enable cookies support when using Internet Explorer 6.0, complete the following steps:

  1. Run Internet Explorer
  2. Click on "Tools" on the menu at the top
  3. Click on "Internet Options"
  4. Click on the "Privacy" tab
  5. Click on the "Advanced" button
  6. Select "Override automatic cookie handling"
  7. Select "Always allow session cookies"

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Java Virtual Machine
SUN Java Virtual Machine (1.31.01 or higher) should be installed in your system to access Presentation Manager. Go to http://java.com/en/index.jsp to download the latest Java Virtual Machine.

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